Terms of use

Welcome to our digital media platform! By accessing and using our website, you agree to abide by these terms of use, which govern your interaction with our content and services. Your compliance ensures a safe and enjoyable experience for all users.

This website is operated by Great Media Company Plc. (hereinafter  Company ). Throughout the site, the terms “we”, “us”, “our” and “company” refer to Great Media Company Plc OR the Company.

Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing any product or services from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

We are into the business of marketing various products and services through our digital platform, like YouTube, our company website, Third party affiliations/website/physical or virtual stores and many other ways/resources available online.

OVERVIEW

Please read these Terms of Service carefully before accessing or using our website.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

GENERAL TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority (18
and above)

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of
the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Free Look up / Return of products time Period

We will be promoting many products and services through our business digital media platform. It
is to be noted that we are not the manufacturers in most of the cases for those products, and we
shall be engaged in promoting third party company’s products. Once you have purchased a
product or subscribed to service from us, you have 15 days free look-up period. Which means
that you have the right to return the product or service within 15 days of receiving the product or
subscription. In some case; for eg – services, signing up electronically (like on website) will be
considered the receiving of subscription. If the product is shipped/sold/sent by the third-party
company then customer/user/subscriber will be responsible for refund and cancellation directly
with them and not us.

Product Return/subscription Cancellation or Refund Policy

In case of any dissatisfaction, manufacturing or packaging defect, customers or users can
return/exchange the product within 15 days of their product/subscription received.

The customers or user must contact the company who has shipped/sold the product for any
grievances. They have to provide a reason for returning the said products. In case the customer
returns the product, it is the company’s (which shipped/sold the product) obligation to satisfy the
customer’s need for money refund or replacements of products.

The manufacturer/shipping/selling company will replace these products free of cost or if the
customer does not want the same products, he can exchange the product with new/another one
within the same price limit that he purchased already. If customer does not want the exchange
and want to the return the product, company will make arrangement for returning the money to
customer for the amount that he paid for the product. Return of the amount will be done
electronically via Wire/Bank Transfer/SWIFT/Paypal/or any other applicable banking method. 

Before accepting delivery of any merchandise, please ensure, that the packaging has not been
damaged or tampered with. If you believe that the merchandise is not in good condition, or if the
packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to
take delivery of the package, and call/write to our Customer Care mentioning your order reference number.

We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

Cancellation

For Cancellation of confirmed/placed order you will have to contact the company which
shipped/sold/manufactured the product, on their helpline number or you may also send the
request via their website contact us page or any other method they have deployed to engage
their customer for the same process. In case the product/services are sold by our company, then you
may also contact us on our number mentioned on the website or write to us
at info@themediahouse.online.

Please be informed that GREAT MEDIA COMPANY does not apply its Product Return Policy on any items which is used after opening it.

FRANCHISEE PRODUCTS or SERVICES

We will be appointing many channel partners/franchisee/depots to increase our business network
and we understand that we need to do that for delivering better services to our users/customers
and they are also the main connecting point between the company and the users or customers.

We reserve the right to change or modify the separate pay out level to Franchisee However, for
bringing in more business and in order to reward excellence in their sales company reserve the
right to declare extra bonus for special Franchisee selected as per their sales performance.

Company reserves the right to appoint, disqualify, stopping payment against not returning the
due products for Franchisee anytime.

ELECTRONIC MEDIA/DIGITAL CONTENTS

We are primarily engaged in marketing various products and services through our website and
various other affiliations channels available online. We take care in providing correct information
and make sure the due diligence is made before we broadcast/publish the information or
program.

However, this is to be noted that the sources/channels/periodicals/books/magazines which may be utilising for any information may have discord/dispute over some information. 

We will not be responsible for the information we have shown based on that journal links or links of the video/media/books etc.

We will be dealing in many promotional activities like real-estate/jobs/events/book
reviews/financial product revies/tech product reviews/healthcare product reviews and much
more. A detailed list of our services can be found on our website.

Sometimes, it is possible that the product/services we are reviewing, their manufacturer may have not fully or correctly provided the information to us. 

However, our efforts are always on reaching to correct information before we share with our viewers/users, and upon finding the  correction/updates in any information provided earlier, shall be conveyed/passed to the viewers/user in due time or as soon as it is available with us.

We shall not be responsible for any wrong information, which is not correctly passed on to us by its manufactures/writers/makers.

OTHER CONDITIONS

A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.

This site may contain certain product information, images and their source and usage information.

We reserve the right to modify the contents of this site at any time. We are under no obligation to inform you personally for any changes that we may do in future on our site.

You agree that it is your responsibility to monitor changes on our site. And check it time to time.

We reserve the right to change the price for our product/subscription anytime without any notice.

SHIPMET AND BILLING OF PRODUCTS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit
or cancel quantities purchased per person, per household or per order. These restrictions may
include orders placed by or under the same customer account, and/or orders that use the same
billing ID’s and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by
contacting the e-mail and/or billing address/phone number provided at the time the order was
made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be
placed by dealers, resellers or distributors.

THIRD-PARTY SERVICES

Company aims to sell various products and services and in order to achieve better customer
satisfaction level we may be associated with other companies or sub categorized (subsidiaries)
companies of Great Media Company Plc. and deliver many products and services available via
other companies (third party).

We may also re-direct you to purchase those products via third-party Company websites that
may or not be affiliated with us. We are not responsible for examining or evaluating the content
or accuracy and we do not warrant and will not have any liability or responsibility for any third-
party materials or websites, or for any other materials, products, or services of third-parties.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions,
offers, product shipping charges, transit times and availability. We reserve the right to correct any
errors, inaccuracies or omissions, and to change or update information or cancel orders if any
information in the Service or on any related website is inaccurate at any time without prior notice
(including after you have submitted your order).

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using
the site or its content: 

(a) for any unlawful purpose; 

(b) to solicit others to perform or participate in any unlawful acts; 

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; 

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; 

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; 

(f) to submit false or misleading information; 

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; 

(h) to collect or track the personal information of others; 

(i) to spam, phishing, pretext, frame or scrape; 

(j) for any obscene or immoral purpose; or 

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free. We do not warrant that the results that may be obtained from the use
of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or
cancel the service at any time, without notice to you. You expressly agree that your use of, or
inability to use, the service is at your sole risk. 

The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services or products, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall
be governed by and construed in accordance with the laws of Malaysia and jurisdiction of Kuala lumpur.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms
of Service by posting updates and changes to our website. It is your responsibility to check our
website periodically for changes. Your continued use of or access to our website or the Service
following the posting of any changes to these Terms of Service constitutes acceptance of those
changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@themediahouse.online

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